Payment and delivery

Version 1, November 2021, Zagreb, Republic of Croatia

We are a company CREO LAB GROUP doo for production (hereinafter: “CLG”, “we”, “our”, “our”) with its registered office at Industrijska cesta 14, 10 360 Sesvete, Croatia, OIB: 22894862069 and we are the owners of the URONI brand, URONI goods (products) and the URONI website and online store (www.uroni.co).

This text regarding payment and delivery, which is also part of our Terms of Sale, is intended for all visitors and customers on the website and in the online store URONI (hereinafter: “customer”, “you”, “your”, “your “). For complete payment and shipping information, please read our Terms of Sale carefully.

If you have any questions regarding the payment and delivery of our goods (products) URONI feel free to contact us via the following available contacts:

Writing:
Industrijska cesta 14, 10360 Sesvete, Croatia

Email:
info@uroni.co

Call:
+385 98 981 6704

The prices of our goods (products) on the website and in the URONI online store can be expressed in Croatian currency (kuna – KN) or in the official currency of the European Union (euro – EUR). All payments will be made in Croatian currency (HRK – KN). The means of payment in the Republic of Croatia is the Croatian kuna, and as a buyer you pay the cost of currency conversion. The exact amount is obtained by converting the price in euros into Croatian kuna according to the current exchange rate of the Croatian National Bank.

The prices of our goods (products) on the website and in the URONI online store include all taxes and duties.

As a customer, you expressly agree to issue an invoice in electronic form. If you want a paper invoice, you can request it at any time by contacting us at one of our available contacts listed in the “Introduction”.

Payment for our goods (products) in the URONI online store is possible in the following ways:

  • bank transfer / internet banking / general payment slip (applicable only to the Republic of Croatia),
  • cash on delivery – cash (applicable only to the Republic of Croatia),
  • credit cards.

Virman / internet banking / general payment slip (applicable only to the Republic of Croatia)

By selecting the option of transfer payment upon completion of the purchase in the URONI online store, to your Email, which you specified when completing the purchase, you will receive payment information. You can pay by online banking or general payment slip (at the bank, post office or FINA). If it is a payment from a foreign bank, all bank costs of the transaction are borne by you or the payer.

We deliver the goods (product) URONI only after your payment is visible on our account. We do not deliver goods (product) to URONI only on the basis of a confirmation of your payment.

Cash on delivery (cash only for the Republic of Croatia)

By choosing the option of cash on delivery – cash upon completion of the purchase in the online store URONI, you pay the supplier of goods (products) URONI cash.

Credit cards

By choosing the option of paying by credit card in the URONI online store, use CorvusPay – an advanced system for secure acceptance of payment cards via the Internet. CorvusPay ensures the complete confidentiality of your card details from the moment you enter them in the CorvusPay payment form. You can find more information in the Online Payment Security Statement.

Delivery of goods (products) DIVE to your address is done through the delivery service of our choice, and our contractual partner is General Logistics Systems Croatia doo (hereinafter: “GLS”). CLG reserves the right to choose another delivery service if in this way the goods (product) URONI will be delivered more efficiently.

Delivery is made on weekdays. The delivery speed may deviate from the usual, eg during holidays, non-working days, during large sales promotions and other situations where difficulties during shipping and delivery are possible. Shipping and delivery times are postponed to the first following business day in case of holidays and public holidays.

The delivery price for addresses in the Republic of Croatia is HRK 30.00. Delivery is free for orders over 599.99 HRK.

Delivery time for addresses in the Republic of Croatia is 1-5 working days. Exceptions may be islands, please see the delivery schedule to the islands at the following link: Delivery to the islands.

As a customer, when taking over the goods (products) URONI from the supplier, you are obliged to check for any damage and immediately report them to the delivery worker who delivered the goods (product). CLG is not responsible for mechanical damage caused during delivery.